Detect Ordering System Issues
Prevent Lost Revenue
We've seen it happen where companies ordering system isn't working because their website monitoring services only monitor if their servers are online, not if there are potential problems with the ordering system itself. Our order monitoring AI will monitor not only if your website is online, but if there are discrepancies in your ordering system and alert you to any potential problems.
Keep Your Customer's Data Safe
There's no better way to safeguard customer data than to never collect it in the first place. Our AI doesn't need customer's name, email, or any order details for that matter as it only accepts the number of orders your eCommerce website or app has made within the last 15 minutes.
Support That Listens
As a small business based in Tennessee, we were raised with southern hospitality, so there's no issue too big or small. Feature requests, bugs, setup, troubleshooting, and even custom development services, shoot us an email and we'll be more than happy to assist.
Frequently Asked Questions
How Accurate is Order UPTime’s AI?
Since we are currently in our beta stages, we don't have enough data to provide any solid numbers at this time. However, our goal is to be 99.9% accurate. Due to our current limited data model, accuracy could vary based on various factors of your business. To help offset variance, you can adjust the sensitivity of the AI in your account.Does OrderUPTime’s AI Collect Customer Order Data?
No, if you take a look at our API documentation, you'll see that you only need to pass order count and not any of the information pertaining to customer's orders.How soon will I be notified of an issue with our ordering system?
Order UPTime's AI will know something is wrong with your ordering system within 15 minutes and trigger a notification.
How does Order UPTime’s AI notify me?
Our AI currently only sends an email using the email under your Order UPTime account. We do plan to add the following notification methods:
- Slack
- Microsoft Teams
- Discord
We are open to adding more by request.
Can you report false positives to Order UPTime’s AI?
This is a feature we are actively working on implementing during the beta, but currently it's in the testing phase and not available to the public yet.
How much does Order UPTime’s services cost?
It's currently free during the beta phase.